Check-in counter allocation at Copenhagen Airport
Tutor / Supervisor
Larsen, Jasper
Student
Giménez Martínez, Ana
Document type
Master thesis (pre-Bologna period)
Date
2011
rights
Open Access
Publisher
Denmarks Tekniske Universitet (Technical University of Denmark)
UPCommons
Abstract
The purpose of this thesis is to develop a mathematical optimization model to assist the authorities of the airport of
Copenhagen in allocating the different companies in the check-in counters. This model should assign each company to
specific check-in counters where the airline will provide passenger check-in services.
The problem is complicated by the fact that a lot of conditions have to be considered. Due to the large influx of
passengers and baggage, it is important to set a lot of constraints in order to succeed in terms of comfort, security and
operational framework. These constraints are concerning to the physical layout of the airport, the available free space
for queuing, the capacity of the conveyor belts used to transport the baggage and the operational requirements of the
airlines companies. The objective is to fulfill these constraints and minimize the queue excess as well as the amount of
baggage double screened.
The model has been implemented in GAMS and tested with the real data of the 25th of June 2011.
Key words:
Check-in facilities, Airport of Copenhagen, optimization, Mixed integer programming (MIP), assignments, queue
distribution, baggage management, counter allocation.

Participating teacher
- Larsen, Jasper